ZIV KEINAN
Ziv Keinan (the “Company”) respects the privacy
of its online visitors and customers of its products and services (including,
but not limited to Ziv Keinan) and complies with applicable laws for the
protection of your privacy, including, without limitation, the European Union
General Data Protection Regulation ("GDPR") and the
Swiss and EU Privacy Shield Frameworks.
1. Definitions Wherever we talk about Personal Data below ("Personal
Data"), we mean any information that can either itself identify
you as an individual ("Personally Identifying Information")
or that can be connected to you indirectly by linking it to Personally
Identifying Information, for example: (i) your account registration information on our website and in
our App; (ii) when you request any support from us or report any problem to
us; (iii) information provided from using certain services or
features; (iv) information from completion of survey or questionnaire; (v) technical information, including the Internet protocol (IP)
address used (vi) and your log-in information, browser, time zone setting,
browser plug-in types and versions, operating system and platform; (vii) details of any transactions, purchases and payments you
made; (viii) your general interaction with the website, including the
full Uniform Resource Locators (URLs), clickstream to, through and from our
site, products you viewed or searched for, page response times, download
errors, length of visits to certain pages, page interaction information; (ix) information received from third parties, such as business
partners, sub-contractors, payment and delivery services, referral by other
users. The Company also processes anonymous data, aggregated or not, to
analyze and produce statistics related to the habits, usage patterns, and
demographics of customers as a group or as individuals. Such anonymous data
does not allow the identification of the customers to which it relates. the
Company may share anonymous data, aggregated or not, with third parties. Please
be aware that the Company may choose to permit third parties to offer
subscription and/or registration-based services through the Company's site. The
Company shall not be responsible for any actions or policies of such third
parties and you should check the applicable privacy policy of such party when
providing personally identifiable information. By using the Company's website, you signify your assent to the
Company's privacy policy. If you do not agree to this policy, please do not use
the Company's website(s).
2. Why the Company Collects and Processes Data The Company collects and processes Personal Data for the following
reasons: (a) performing our agreement with you to provide content and
services, including providing, improving and developing our services; (b) researching, designing and launching new features or
products; (c) providing you with alerts, updates, materials or information
about our services or other types of information that you requested or
signed up to; (d) collecting overdue amounts; (e) responding or taking part in legal proceedings, including
seeking professional advice, or for the purposes of the legitimate and
legal interests of the Company or a third party (e.g. the interests of our
other customers); (f) compliance with legal obligations that we are subject to; (g) communicating with you and responding to your questions or
requests; (i) purposes directly related or incidental to the above; or (j) where you have given consent to it. These reasons for collecting and processing Personal Data
determine and limit what Personal Data we collect and how we use it (section 3.
below), how long we store it (section 4. below), who has access to it (section
5. below) and what rights and other control mechanisms are available to you as
a user (section 6. below).
3. What Data We Collect and Process
3.1 Basic Account Data When setting up an Account, the Company will collect your email
address and country of residence. You are also required to choose a user name
and a password. The provision of this information is necessary to register a
User Account. You are responsible for keeping this password confidential. We
ask you not to share a password with anyone.
3.2 Transaction and Payment Data In order to make a transaction online, you may need to provide
payment data to the Company to enable the transaction. If you pay by credit
card, you need to provide typical credit card information (name, address,
credit card number, expiration date and security code) to the Company, which
the Company will process and transmit to the payment service provider of your
choice to enable the transaction and perform anti-fraud checks. Likewise, the
Company will receive data from your payment service provider for the same
reasons. 3.4 Your Use of the Websites We collect a variety of information through your general
interaction with the websites, Content and Services offered by us. Personal
Data we collect may include, but is not limited to, browser and device
information, data collected through automated electronic interactions and
application usage data. Likewise, we will track your process across your
websites and applications to verify that you are not a bot and to optimize our
services.
3.5 Your Use of Services and other Subscriptions In order to provide you with services, we need to collect, store
and use various information about your activity in our Content and Services.
"Content-Related Information" includes your ID, as well as
information about your preferences, progress, time spent, as well as
information about the device you are using, including what operating system you
are using, device settings, unique device identifiers, and crash data.
3.6 Tracking Data and Cookies We use "Cookies", which are text files placed on your computer,
to help us analyze how users use our services, and similar technologies (e.g.
web beacons, pixels, ad tags and device identifiers) to recognize you and/or
your device(s) on, off and across different devices and our services, as well
as to improve the services we are offering, to improve marketing, analytics or
website functionality. The use of Cookies is standard on the internet. Although
most web browsers automatically accept cookies, the decision of whether to
accept or not is yours. You may adjust your browser settings to prevent the
reception of cookies, or to provide notification whenever a cookie is sent to
you. You may refuse the use of cookies by selecting the appropriate settings on
your browser. However, please note that if you do this, you may not be able to
access the full functionality of our websites. When you visit any of our
services, our servers log your global IP address, which is a number that is
automatically assigned to the network your computer is part of.
3.7 Third Party Services This website uses Google Analytics ("Third Party
Service"). Third Party Service uses "cookies",
which are text files placed on visitors' computers, to help the website
operators analyze how visitors use the site. The information generated by the
cookie about the visitors' use of the website will generally be transmitted to
and stored by Third Party Service on servers in the [United States].
Please be aware that Company cannot or does not control the use of cookies
or the resulting information by the Third Party Service. On behalf of the website operator, Third Party Service will use
this information for the purpose of evaluating the website / location /
credentials for its users, in order to compile reports on website activity, and
to provide other services relating to website activity and internet usage for
website operators. Third Party Service will not associate the IP address transferred
any other data held by the Company. You may refuse the use of cookies by
selecting the appropriate settings on your browser. However, please note that
in this case you may not be able to use the full functionality of this website.
3.8 Content Recommendations We may process information collected under this section 3 so that
content, products and services shown on the pages and in update messages
displayed when launching the service can be tailored to meet your needs and
populated with relevant recommendations and offers. This is done to improve
your customer experience. Subject to your separate consent or where explicitly permitted
under applicable laws on email marketing, the Company may send you marketing
messages about products and services offered by the Company to your email
address. In such a case we may also use your collected information to customise
such marketing messages as well as collect information on whether you opened
such messages and which links in their text you followed. You can opt out or withdraw your consent to receive marketing
emails at any time by either withdrawing the consent on the same page where you
previously provided it or clicking the "unsubscribe" link provided in
every marketing email. Notwithstanding any opt out of promotional or marketing
emails by you, we reserve the right to contact you regarding account status,
changes to the user agreement and other matters relevant to the underlying
service and/or the information collected.
3.9 Information Required to Detect Violations We collect certain data that is required for our detection,
investigation and prevention of fraud, cheating and other violations of the
applicable laws ("Violations"). This data is used only
for the purposes of detection, investigation, prevention and, where applicable,
acting on of such Violations and stored only for the minimum amount of time
needed for this purpose. If the data indicates that a Violation has occurred,
we will further store the data for the establishment, exercise or defense of
legal claims during the applicable statute of limitations or until a legal case
related to it has been resolved. Please note that the specific data stored for
this purpose may not be disclosed to you if the disclosure will compromise the
mechanism through which we detect, investigate and prevent such Violations.
4. How We Store Data
4.1 Period of Storage We will store your information as long as necessary to fulfil the
purposes for which the information is collected and processed or — where the
applicable law provides for longer storage and retention period — for the
storage and retention period required by law. In particular, if you terminate
your User Account, your Personal Data will be marked for deletion except to the
degree legal requirements or other prevailing legitimate purposes dictate a
longer storage. All your data and credits will be lost after deletion.
4.2 Deletion of Data In cases where Personal Data cannot be completely deleted in order
to ensure the consistency of the system, the user experience or the community,
your information will be permanently anonymized. Please note that the Company
is required to retain certain transactional data under statutory commercial and
tax law for a period of up to ten (10) years. If you withdraw your consent on which a processing of your
Personal Data, we will delete your Personal Data without undue delay to the
extent that the collection and processing of the Personal Data was based on the
withdrawn consent. If you exercise a right to object to the processing of your
Personal Data, we will review your objection and delete your Personal Data that
we processed for the purpose to which you objected without undue delay, unless
another legal basis for processing and retaining this data exists or unless
applicable law requires us to retain the data.
4.3 Location of Storage The data that we collect from you may be transferred to, and
stored at USA, or a destination outside of your jurisdiction. It may also be
processed by third parties who operate outside of your jurisdiction. By
submitting your personal data you agree to this transfer, storing or processing
of data outside of your jurisdiction. We will take all steps reasonably
necessary to ensure that your data is treated securely in accordance with this
privacy policy.
5. Who Has Access to Data
5.1 The Company and its subsidiaries may share your Personal Data
with each other and use it to the degree necessary to achieve the purposes
listed in section 2 above. This includes our overseas offices, affiliates,
business partners and counterparts (on a need-to-know basis only). In the event
of a reorganization, sale or merger we may transfer Personal Data to the
relevant or proposed transferees of our operations (or a substantial part
thereof) in any part of the world.
5.2 We may also share your Personal Data with our third party
providers that provide customer support services in connection with goods,
Content and Services distributed via us. Your Personal Data will be used in
accordance with this Privacy Policy and only as far as this is necessary for
performing customer support services.
5.3 We may also share your information with our personnel, agents,
advisers, auditors, contractors, financial institutions, and service providers
in connection with our operations or services (for example staff engaged in the
fulfilment of your order, the processing of your payment and the provision of
support services); persons under a duty of confidentiality to us; or persons to
whom we are required to make disclosure under applicable laws and
regulations in any part of the world. 5.4 In accordance with internet standards, we may also share
certain information (including your IP address and the identification of
content you wish to access) with our third party network providers that provide
content delivery network services and server services in connection with us.
Our content delivery network providers enable the delivery of digital content
you have requested, by using a system of distributed servers that deliver the
content to you, based on your geographic location.
5.5 The Company may allow you to link your User Account to an
account offered by a third party. If you consent to link the accounts, the
Company may collect and combine information you allowed the Company to receive
from a third party with information of your User Account to the degree allowed
by your consent at the time. If the linking of the accounts requires the
transmission of information about your person from the Company to a third
party, you will be informed about it before the linking takes place and you
will be given the opportunity to consent to the linking and the transmission of
your information. The third party's use of your information will be subject to
the third party's privacy policy, which we encourage you to review.
5.6 The Company may release Personal Data to comply with court
orders or laws and regulations that require us to disclose such information.
6. Your Rights and Control Mechanisms You have the right to: (a) check whether we hold personal data about you; (b) access any personal data we hold about you; (c) require us to correct any inaccuracy or error in any personal
data we hold about you; (d) request for the deletion of your personal data through the
deletion of user account. The data protection laws of the European Economic Area and other
territories grant their citizens certain rights in relation to their Personal
Data. While other jurisdictions may provide fewer statutory rights to their
citizens, we make the tools designed to exercise such rights available to our
customers worldwide. As a resident of the European Economic Area you have the following
rights in relation to your Personal Data:
6.1 Right of Access You have the right to access your Personal Data that we hold about
you, i.e. the right to require free of charge (i) information whether your
Personal Data is retained, (ii) access to and/or (iii) duplicates of the
Personal Data retained. You can use the right to access to your Personal Data
through the Privacy Dashboard. If the request affects the rights and freedoms
of others or is manifestly unfounded or excessive, we reserve the right to
charge a reasonable fee (taking into account the administrative costs of
providing the information or communication or taking the action requested) or
refuse to act on the request.
6.2 Right to Rectification If we process your Personal Data, we shall endeavor to ensure by
implementing suitable measures that your Personal Data is accurate and
up-to-date for the purposes for which it was collected. If your Personal Data
is inaccurate or incomplete, you can change the information you provided via
the Privacy Dashboard.
6.3. Right to Erasure You have the right to obtain deletion by us of Personal Data
concerning you by deleting your User Account via the support page. As a result of deleting your User Account, you will lose access to
services, including the User Account, Subscriptions and service-related
information linked to the User Account and the possibility to access other
services you are using the User Account for. We allow you to restore your User Account during a grace period of
30 (thirty) days from the moment you request deletion of your User Account.
This functionality allows you not to lose your account by mistake, because of
your loss of your account credentials or due to hacking. During the suspension
period, we will be able to finalize financial and other activities that you may
have initiated before sending the User Account deletion request. After the
grace period, Personal Data associated with your account will be deleted
subject to section 4. above. In some cases, deletion of your User Account, and therefore
Personal Data deletion, is complicated. In some cases, considering the
complexity and number of the requests, the period for Personal Data erasure may
be extended, but for no longer than two further months.
6.4 Right to Object When our processing of your Personal Data is based on legitimate
interests according to Article 6(1)(f) of the GDPR / section 2.c) of this
Privacy Policy, you have the right to object to this processing. If you object
we will no longer process your Personal Data unless there are compelling and
prevailing legitimate grounds for the processing as described in Article 21 of
the GDPR; in particular if the data is necessary for the establishment,
exercise or defense of legal claims. You also have the right to lodge a complaint at a supervisory
authority.
7. Contact Info You can contact the Company's data protection officer at the
address below. While we review any request sent by mail, please be aware that to
combat fraud, harassment and identity theft, the only way to access, rectify or
delete your data is through logging in with your User Account at
ziv@zivkeinan.com. Address Ha’Arba’a
30, Tel-Aviv Yafo, Israel Phone
number +972(0) 54 459 6968 Attention: Privacy Officer
8. Revision Date This privacy policy was last updated on 16 January 2021 ("Revision
Date"). If you were a user before the Revision Date, it replaces
the existing Privacy Policy. The Company reserves the right to change this
policy at any time by notifying the users of the existence of a new privacy
statement. This policy is not intended to and does not create any contractual or
legal rights in or behalf of any party.